FAKE FACEBOOK ALERT EMAILS LINK TO BLACK HOLE SITES

Any help appreciated. I am not sure if this is virus related or some other form of hack.

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My facebook email address has been hacked and changed to the format:

blackhole-nnnnnnnnn-nnnnnnnnnn
devnull.facebook.com

where the "n" is a number. When I go to login on my laptop this email address appears instead of mine.

I can delete it and login with my usual email but when I goto my settings and view my primary email address it appears blank.

When I try to change my email address I type in the correct one and confirm the change but then it just goes straight back to my newsfeed.

Facebook is not operating in the correct manner in this regard. I have tried to inform facebook about this but they do not respond.

I have changed my password and ended any other logins to facebook.

I"d appreciate a solution please. many thanks.


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Stokie 0


Posted May 21, 2017

Stokie

New MemberMembers 02 posts
Author
ID:1128814
Posted May 21, 2017

Any help with this please? Surely someone knows how to get rid??


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2 months later...

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Root Admin

AdvancedSetup 457


Posted August 2, 2017

AdvancedSetup

StaffRoot Admin 457 8687,609 postsLocation: US
Root Admin
ID:1148619
Posted August 2, 2017

We"re sorry. It looks like your topic was somehow overlooked. Due to the length of time we"ll go ahead and close this topic now but if you still actually need help please send a private message to one of the Moderators and we"ll assist you.Thank you and sorry we missed your topic.


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Root Admin

AdvancedSetup 457


Posted August 4, 2017

AdvancedSetup

StaffRoot Admin 457 8687,609 postsLocation: US
Root Admin
ID:1149611
Posted August 4, 2017

Topic reopened per request


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Root Admin

AdvancedSetup 457


Posted August 4, 2017

AdvancedSetup

StaffRoot Admin 457 8687,609 postsLocation: US
Root Admin
ID:1149612
Posted August 4, 2017

Let"s go ahead and make sure your computer is not infected.

Please run the following steps and post back the logs as an attachment when ready.STEP 01

If you"re already running onfire-bg.com 3 then open onfire-bg.com and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.Once installed then open onfire-bg.com and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.If onfire-bg.com won"t run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by onfire-bg.com and save the file to your Desktop.

Right-click on the program and select
*
Run as Administrator to start the tool.Accept the Terms of use.Wait until the database is updated.Click Scan.When finished, please click Clean.Your PC should reboot now if any items were found.After reboot, a log file will be opened. Copy its content into your next reply.

STEP 03Please download the Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. You can check here if you"re not sure if your computer is 32-bit or 64-bit

Double-click to run it. When the tool opens, click Yes to disclaimer.Press the Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.The first time the tool is run, it also makes another log (Addition.txt). If you"ve, run the tool before you need to place a check mark here.Please attach the Additions.txt log to your reply as well.

 

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